第一部分：前言與適用範圍
Part I: Introduction and Scope
Spinning 重視您的個人資料與隱私權保護。本隱私權條款旨在說明，當您使用本網站、註冊會員、下單交易、聯繫客服、參與活動或使用其他相關服務時，本公司如何蒐集、處理、利用及保護您的個人資料。
本政策適用於本公司透過官方網站及相關線上服務所蒐集、處理及利用之個人資料；不適用於非由本公司管理或控制之第三方網站、第三方服務，或日後於實體場域另以書面文件處理之資料。
依目前營運規劃，官網之預約、預購或一般交易流程，原則上不蒐集健康資料。未來如 Spinning Cycle 課程於現場報到時另以書面同意書蒐集健康聲明、運動風險告知、緊急聯絡資訊或其他相關資料，將由該書面文件另行載明並個別處理。
Spinning values the protection of your personal data and privacy. This Privacy Policy explains how the Company collects, processes, uses, and protects your personal data when you use the website, register as a member, place orders, contact customer service, participate in events, or otherwise use related services.
This Policy applies to personal data collected, processed, and used by the Company through its official website and related online services. It does not apply to third-party websites or services not managed or controlled by the Company, or to data that may later be handled through separate written documents in physical locations.
Under the current operating model, the website’s reservation, pre-order, and general transaction processes do not, in principle, collect health data. If Spinning Cycle later collects health declarations, exercise risk acknowledgements, emergency contact details, or other related information through written consent forms at on-site check-in, such matters will be separately described and handled in those written documents.
第二部分：資料蒐集者資訊
Part II: Identity of the Data Collector
本政策所稱之個人資料蒐集者為：
公司名稱：麗天美研有限公司
英文名稱：LT Wellness Co., Ltd.
品牌名稱：Spinning
客服信箱：[email protected]
營運地址：台北市信義區信義路五段150巷2號17樓
The personal data collector referred to in this Policy is:
Company Name: 麗天美研有限公司
English Name: LT Wellness Co., Ltd.
Brand Name: Spinning
Customer Service Email: [email protected]
Business Address: 17F., No. 2, Ln. 150, Sec. 5, Xinyi Rd., Xinyi Dist., Taipei City, Taiwan
第三部分：蒐集之個人資料類別
Part III: Categories of Personal Data Collected
本公司可能蒐集之個人資料類別，包括但不限於下列項目：
識別資料：姓名、電子郵件、手機號碼、會員帳號資訊、收件人資訊。
交易資料：訂單紀錄、付款狀態、配送資料、退款資料、電子發票開立資訊、客服往來紀錄。
技術資料：IP 位址、瀏覽器類型、裝置資訊、Cookies、網站瀏覽與操作紀錄、登入時間及系統紀錄。
行銷互動資料：您對行銷訊息之開啟、點擊、訂閱、取消訂閱及活動參與紀錄。
本公司目前不透過官網蒐集病歷、醫療、健康檢查或其他敏感健康資料。
The categories of personal data that the Company may collect include, but are not limited to, the following:
Identification Data: name, email address, mobile number, member account information, and recipient information.
Transaction Data: order records, payment status, delivery details, refund records, e-invoice issuance information, and customer service communication records.
Technical Data: IP address, browser type, device information, cookies, website browsing and usage logs, login time, and system records.
Marketing Interaction Data: records of your opening, clicking, subscribing to, unsubscribing from, and participating in marketing communications and campaigns.
The Company does not currently collect medical records, medical data, health examination data, or other sensitive health information through the website.
第四部分：蒐集個人資料之目的
Part IV: Purposes of Collection
本公司蒐集、處理及利用您個人資料之目的，包括但不限於下列事項：
會員註冊、帳號管理、身份識別與權限確認。
商品銷售、訂單處理、付款確認、物流配送、退換貨處理及售後服務。
課程預約、活動報名、課程通知、交易確認及權益管理。
電子發票開立、帳務處理、稅務申報及財會作業。
客服聯繫、爭議處理、消費申訴處理與內部稽核。
行銷通知、品牌資訊、優惠活動、會員關懷、網站優化與服務分析；惟您可隨時依法或依本公司提供之方式拒絕接收行銷資訊。
遵循法令、主管機關要求、司法調查、資安維護及保護本公司與消費者合法權益。
The Company collects, processes, and uses your personal data for the following purposes, including but not limited to:
Member registration, account management, identity verification, and authorization control.
Product sales, order processing, payment confirmation, logistics and delivery, return or exchange handling, and after-sales service.
Class reservations, event registration, class notices, transaction confirmation, and rights management.
E-invoice issuance, billing, tax filing, and accounting operations.
Customer service communication, dispute handling, consumer complaint processing, and internal auditing.
Marketing notices, brand updates, promotional campaigns, member care, website optimization, and service analysis; however, you may reject marketing communications at any time in accordance with applicable law or the methods provided by the Company.
Compliance with law, requests from competent authorities, judicial investigations, information security maintenance, and protection of the lawful rights and interests of the Company and consumers.
第五部分：個人資料之利用期間、地區、對象與方式
Part V: Period, Area, Recipients, and Methods of Use
一、利用期間
本公司將於蒐集目的存續期間、契約或會員關係存續期間、依法令規定應保存之期間內，或至您依法請求停止利用、刪除且無法定保留事由時止，處理及利用您的個人資料。
二、利用地區
本公司原則上於中華民國境內利用您的個人資料；惟因使用金流、物流、雲端、分析、電子郵件或其他相關服務而有跨境處理之必要時，將於前述蒐集目的範圍內為之。
三、利用對象
本公司得於前述蒐集目的範圍內，將必要資料提供予下列對象：
本公司及其授權處理之員工或受託人。
金流服務商、物流服務商、電子發票相關平台。
網站維運服務商、雲端服務商、行銷分析工具服務商。
依法有權要求提供資料之主管機關或司法機關。
四、利用方式
本公司得以自動化或非自動化方式蒐集、處理、儲存、分析、聯繫、傳送、比對、歸檔、客服處理及其他與前述蒐集目的相符之方式利用您的個人資料。
1. Period of Use
The Company will process and use your personal data for the duration necessary to fulfill the purposes of collection, during the existence of the contract or membership relationship, during any legally required retention period, or until you lawfully request cessation of use or deletion and no legal basis for retention remains.
2. Area of Use
The Company will, in principle, use your personal data within the territory of the Republic of China (Taiwan). However, where cross-border processing is necessary due to payment, logistics, cloud, analytics, email, or other related services, such use may take place within the scope of the purposes described above.
3. Recipients
Within the scope of the purposes of collection, the Company may provide necessary data to the following recipients:
The Company and its authorized employees or contractors.
Payment service providers, logistics providers, and e-invoice-related platforms.
Website maintenance providers, cloud service providers, and marketing analytics providers.
Competent authorities or judicial authorities lawfully entitled to request such data.
4. Methods of Use
The Company may collect, process, store, analyze, communicate, transmit, compare, archive, handle customer service matters, and otherwise use your personal data through automated or non-automated means, insofar as such use is consistent with the purposes described above.
第六部分：第三方服務與資料分享
Part VI: Third-Party Services and Data Sharing
為完成交易並提供服務，本公司可能於必要範圍內將相關資料提供予第三方服務商，例如：
綠界科技（ECPay）或其他金流服務商，用於處理付款、退款與對帳。
物流配送服務商，用於出貨、配送、超商取貨與物流通知。
電子發票及資訊系統服務商，用於發票開立、會員系統、訂單系統及網站維運。
網站分析與廣告工具服務商，例如 Google Analytics、Meta 或其他類似工具，用於分析網站使用情形及優化行銷表現。
除法律明文規定、主管機關或司法機關合法要求、為履行契約必要，或為保護本公司及消費者合法權益所必要者外，本公司不會任意將您的個人資料出售、交換、出租或無故提供予第三人。
To complete transactions and provide services, the Company may provide necessary data to third-party service providers, such as:
ECPay or other payment service providers, for payment processing, refunds, and reconciliation.
Logistics providers, for shipment, delivery, convenience store pickup, and logistics notifications.
E-invoice and information system service providers, for invoice issuance, membership systems, order systems, and website operation.
Website analytics and advertising tool providers, such as Google Analytics, Meta, or similar tools, for analyzing website usage and optimizing marketing performance.
Except where expressly required by law, lawfully requested by competent authorities or judicial authorities, necessary to perform a contract, or necessary to protect the lawful rights and interests of the Company and consumers, the Company will not arbitrarily sell, exchange, lease, or otherwise provide your personal data to third parties without cause.
第七部分：Cookies 與技術性資料
Part VII: Cookies and Technical Data
當您使用本網站時，本公司及相關技術服務商可能透過 Cookies、像素標籤、裝置識別碼及類似技術蒐集技術性資料，以便維持網站正常運作、記錄偏好設定、分析流量、優化使用體驗及評估行銷成效。
您可透過瀏覽器設定限制或拒絕 Cookies；惟如因此導致部分功能無法正常運作、登入失敗、購物流程中斷或偏好設定失效，相關影響應由您自行承擔。
When you use the website, the Company and related technical service providers may collect technical data through cookies, pixel tags, device identifiers, and similar technologies in order to maintain normal website operation, remember preferences, analyze traffic, optimize user experience, and assess marketing performance.
You may restrict or reject cookies through your browser settings. However, if doing so causes certain features to malfunction, login failures, interruptions in the shopping process, or loss of saved preferences, the resulting impact shall be borne by you.
第八部分：個人資料安全與保存
Part VIII: Data Security and Retention
本公司將於合理範圍內採取適當之技術性及管理性安全措施，以保護您的個人資料免於遭未經授權之存取、竄改、洩漏、遺失或毀損。
前述措施可能包括但不限於：
帳號權限控管。
系統存取限制。
資料傳輸保護。
內部管理程序。
委外廠商管理。
惟網路傳輸及資訊系統運作仍存在一定風險，無法保證百分之百絕對安全；您亦應自行妥善保管帳號與密碼，避免資料外洩。
如發生個人資料外洩、被竊、遭竄改、毀損或其他重大資安事件，而依法應通知當事人者，本公司將依法律要求採取必要處理及通知措施。
The Company will adopt appropriate technical and managerial security measures within a reasonable scope to protect your personal data against unauthorized access, alteration, disclosure, loss, or destruction.
Such measures may include, but are not limited to:
Account permission controls.
System access restrictions.
Secure data transmission.
Internal management procedures.
Oversight of outsourced service providers.
Nevertheless, internet transmission and information systems inherently involve certain risks and cannot guarantee absolute security. You should also properly safeguard your account and password to avoid information leakage.
If personal data leakage, theft, unauthorized alteration, destruction, or any other significant information security incident occurs and legal notification is required, the Company will take necessary action and provide notice in accordance with the law.
第九部分：不提供個人資料之影響
Part IX: Effect of Failure to Provide Personal Data
如您拒絕提供訂單、配送、付款、發票、會員管理或客服處理所必要之個人資料，您可能無法完成會員註冊、下單交易、取得商品、接收通知、開立電子發票、申請退換貨、參與特定活動，或使用本公司提供之全部或部分服務。
如您提供之資料不正確或不完整，亦可能影響本公司對您之服務品質與權益處理。
If you refuse to provide the personal data necessary for ordering, delivery, payment, invoice issuance, membership management, or customer service processing, you may be unable to complete member registration, place an order, receive products, obtain notifications, receive e-invoices, request returns or exchanges, participate in certain activities, or use all or part of the services provided by the Company.
If the data you provide is inaccurate or incomplete, it may also affect the quality of services provided to you and the handling of your rights.
第十部分：當事人權利
Part X: Your Rights
依個人資料保護法，您得就本公司所保有之個人資料，在符合法令規定之範圍內行使下列權利：
查詢或請求閱覽。
請求製給複製本。
請求補充或更正。
請求停止蒐集、處理或利用。
請求刪除。
如您欲行使前述權利，請來信至 [email protected]，並提供足資識別本人身分之資訊。本公司得視案件性質，要求您提供合理之身分驗證文件，以確保資料安全並避免冒用。
如您的請求依法無法立即滿足，或有法定保留事由、交易證明義務、稅務義務、訴訟需求、資安需求或其他法律上正當理由，本公司將向您說明。
Under the Personal Data Protection Act, you may exercise the following rights with respect to personal data held by the Company, within the limits permitted by law:
To inquire about or request access to your personal data.
To request a copy of your personal data.
To request supplementation or correction.
To request cessation of collection, processing, or use.
To request deletion.
If you wish to exercise any of the foregoing rights, please contact [email protected] and provide information sufficient to verify your identity. Depending on the nature of the request, the Company may require reasonable identity verification documents to ensure data security and prevent impersonation.
If your request cannot be immediately fulfilled due to legal retention requirements, transaction record obligations, tax obligations, litigation needs, information security needs, or other lawful reasons, the Company will provide an explanation.
第十一部分：未成年人個資保護
Part XI: Protection of Minors’ Personal Data
本公司不以故意方式透過官網蒐集未成年人不必要之個人資料。
未滿十八歲之使用者，應於法定代理人或監護人同意下提供個人資料並使用本服務。
如法定代理人或監護人認為未成年人有未經適當同意即提供個人資料之情形，得聯繫本公司處理。
The Company does not intentionally collect unnecessary personal data from minors through the website.
Users under eighteen (18) years of age must provide personal data and use the services with the consent of their legal representative or guardian.
If a legal representative or guardian believes that a minor has provided personal data without appropriate consent, they may contact the Company for handling.
第十二部分：政策修訂與聯絡窗口
Part XII: Policy Updates and Contact Channel
本公司得因法令更新、業務調整、技術變更或服務優化之需要修訂本隱私權條款，修訂後內容將公布於官網或以適當方式揭示。
如您於修訂後繼續使用本服務，將視為您已理解並同意修訂後之內容；惟如涉及依法應另行取得同意之事項者，本公司仍將依法辦理。
若您對本政策有任何疑問，請聯繫客服信箱：[email protected]
The Company may revise this Privacy Policy as necessary due to legal updates, business adjustments, technical changes, or service improvements. The revised version will be published on the official website or otherwise properly disclosed.
If you continue to use the services after such revisions, you will be deemed to have understood and agreed to the revised content. However, where separate consent is required by law, the Company will obtain such consent in accordance with applicable legal requirements.
If you have any questions regarding this Policy, please contact us via email at: [email protected]